FAQ











Walk-ins and crawl-ins welcome, or, Call 512-474-5433 (LIFE) to find relief today!

You've Got Questions...We Have Answers!


1Does Active Life take insurance?
Active life is a preferred provider on most insurance plans. Please contact the front office with your insurance information available if you want to know more specifically what your benefits are.
2Is chiropractic treatment safe?
Yes, chiropractic treatment is safe and effective. While any form of health treatment contains a degree of inherent risk, there is little danger in chiropractic care when administered by a licensed practitioner. To assure competency, all states require that DCs be board-qualified, licensed, and regulated according to stringent criteria. Statistics show that patient risk is substantially lower for chiropractic because prescription drugs are not used
3What type of education and training do chiropractors have?

Chiropractors are educated as primary contact health care practitioners, with an emphasis on musculoskeletal diagnosis and treatment. Educational requirements for doctors of chiropractic are among the most stringent of any of the health care professions. The typical applicant at a chiropractic college has already acquired four years of pre-medical undergraduate college education, including courses in biology, inorganic and organic chemistry, physics, psychology and related lab work. Once accepted into an accredited chiropractic college, the requirements become even more demanding — four to five academic years of professional study are the standard. In total, the chiropractic curriculum includes a minimum of 4,200 hours of classroom, laboratory and clinical experience. The course of study is approved by an accrediting agency which is fully recognized by the U.S. Department.

In fact, the educational requirements for a doctor of medicine degree are often exaggerated, when in comparison a chiropractic degree is underestimated.

A study from the Parker College reported that on average, chiropractic college involves 372 more classroom hours than medical school. In addition, chiropractic students also have more hours of training in anatomy, physiology, diagnosis, and orthopedics (the musculoskeletal system) than medical (non-specialized) doctors.



4Does chiropractic treatment require a referral from an MD?
No, a patient does not need referral by an MD before visiting a doctor of chiropractic. Chiropractors are first contact physicians, and are so defined in federal and state regulations. Following a consultation and examination, the doctor of chiropractic will arrive at a diagnosis under chiropractic care, or refer the patient to the appropriate health care provider. Please note, certain HMO insurance plans do require a referral from your PCP (just like any other specialist).
5Is chiropractic treatment ongoing?
The hands-on nature of the chiropractic treatment is essentially what requires patients to visit the chiropractor a number of times. To be treated by a chiropractor, a patient needs to be in his or her office. In contrast, a course of treatment from medical doctors often involves a pre-established plan that is conducted at home (i.e. taking a course of antibiotics once a day for a couple of weeks). A chiropractor may provide acute, chronic, and/or preventative care thus making a certain number of visits sometimes necessary. Your doctor of chiropractic should tell you the extent of treatment recommended and how long you can expect it to last.
6Why is there a popping sound when a joint is adjusted?

Adjustment of a joint may result in release of a gas bubble between the joints that makes a popping sound – it’s exactly the same as when you “crack” your knuckles. The noise is caused by the change of pressure within the joint that results in gas bubbles being released. There is no pain involved.

If you’re new to chiropractic, take your time when choosing an Austin chiropractor. It’s important you feel comfortable to ask questions so your chiropractor can address any of your concerns. Austin Active Life prides itself on delivering chiropractic wellness and holistic health services to meet your personal needs.

You're in Gentle, Healing Hands at Active Life Chiropractic Clinic in Austin...

  • I love the people at Active Life. Six months ago I went in with a shoulder injury that caused sharp pain and limited the mobility of my left arm. Dr. English and Dr. Schade took plenty of time to talk to me during my initial consultation and performed x-rays and mobility tests to determine the extent of my injury. My treatment initially required me to go in three times per week for the first six weeks. It wasn't always convenient or fun, but it certainly was effective. They have three components to their treatment (for my situation anyway) - rehabilitation, massage and chiropractic. Rehab consists of stretches and exercises that are specifically targeted to your condition. I always worked with Kim and she's great - very friendly and helpful at keeping me motivated and on task with my exercises. Listen to her advice on posture. Massage isn't just a general massage to make you feel good. It's focused on your troubled areas and it's very effective. It doesn't always feel pleasant, but it works. Most of my treatments were done by Steve. I found him to be incredibly knowledgeable and I'm confident that the work he did on me was key to my recovery. I could write an entire review on how awesome Steve is. The final piece of the puzzle is chiropractic. I believe they have five chiropractors on staff and I was treated by all five of them. They were all really good. I was happy with all of them and completely trust any of them do an adjustment, but if I was going to recommend just one of them, it would be Dr. Gore because of his personal approach and the extra time and care that he put into the treatments. But again, they were all great. My treatment wasn't cheap, but it was absolutely worth every penny. They provide value for their services. A couple pieces of advice for anyone going to Active Life... When you're doing rehab, Kim will probably give you some exercises to do at home. Do it! Don't slack... it'll help speed up your recovery time. The more effort you put in, the better your result will be. Don't be afraid to ask questions. They're there to help you and you may as well get your money's worth. They'll talk to you about diet, exercise, posture, health and whatever else you want. They're very nice people. If any of the massage therapists or chiropractors stand out to you and seem to help you more than others, you can ask to see them specifically. They're a team at Active Life and you'll be helped by a lot of people, but they recognize that sometimes certain people click and they're happy to accommodate requests like that. These days, I feel great. I couldn't be happier with my treatment at Active Life and currently I still go in twice per month for maintenance. I want to stay healthy and my visits will continue to reduce in frequency, but I believe I'll be a patient at Active Life for life.
    Matt L.
  • I have been a patient of Active Life for over 8 years, and still continue to be amazed at the skill level of the entire staff, and the commitment to recommend the appropriate therapies and exercises to help with healing. Over the course of time, I have experienced severe lower back, hip, and sciatic nerve pain in the legs, and Dr Schade and her staff got me walking again and back into sports. In addition, I have experienced repetitive injury in the neck and shoulders caused by too much computer work in an inside call center role, and Active Life was able to address this injury effectively. Most recently, I experienced a rotator cuff tear in the shoulder due to a sports accident, and Dr Schade recommended the Graston treatment to help restore the shoulder function. While still in process of this treatment, I have seen significant reduction in pain, and near normal mobility. I have worked with different chiropractors off an on for over 30 years, and can attest to the caring nature of Active Life's practice, and ability to make a real difference in their patients' lives. I highly recommend Dr Schade and her staff!
    William E.
  • I first went to Active Life Healing Center in 2010 because one arm was going numb. I followed their plan for me and like them so well I recommended my husband go to them as well for neck problems he was having. We both received great care and my arm has not been numb since that time. Then this past summer I began to have different problems, sore joints, and my feet hurt so badly there were days I didn't want to walk. I felt awful. Also I had Frozen Shoulder which was the reason I went to them, not knowing that they could help me with all of those other things as well. What I've found is that not only is my Frozen Shoulder condition greatly improving, but those other problems are going away as well. What I like best about the care I receive is the variety things they can do to help: excellent physical therapy, massage, and different chiropractic methods. Chiropractic care is always gentle (which matters to me). I have mostly worked with Dr. Schade, but care has been given by Dr. Laura and Dr. Kelley as well. Everyone offers caring expertise. As far as payment goes, they work with my insurance company, and offer different ways to pay, making it easy and very affordable compared to other chiropractors I've worked with in the past. The front office is professional and friendly as well. I just follow their advice and stick with the plan. I am so grateful to Active Life Healing Center for helping me feel good again!
    Sylvia C.
  • I've had so much experience with chiro's and healing arts pro's and have to admit, some disappointments regarding chiropractic care.  I have old injuries of shattered pelvis and heavily scarred upper body following spinal meningitis at age 27.  YEARS later I work out, eat correctly and maintain a stable health condition. Recently neck and lower back issues were unresolved by my usual practitioners and I decided to put my body in the hands of Dr. Schade, who laid out a program fitting my schedule, budget and yet would get results.  I was hopeful, but never really thought I could be as wowed as I now am. This is ONE SKILLED WOMAN and her entire staff knows their stuff.  I can't tell you how many times I've wished I could just totally trust that I could visit a doc that would read my body and find a way to pain-free living.  I don't know how I could rate her higher.  So here's my recommendation: STOP WASTING TIME, MONEY AND MONTHS OF DISCOMFORT AND GO CHECK OUT ACTIVE LIFE HEALING CENTER!!
    Jan K.
  • My first set of visits to Active Life was about a year ago, when I had pain and tightness along my left side (hips through torso), and right sided shoulder pain. I was seeking a Graston practitioner, having heard a lot about the technique. At my second visit there, Dr Shade was able to start Graston work on me, and right away found the areas that were causing me pain, enabling me to walk properly again. Over the course of several visits, we were able to fix most of my issues. I'm back at Active life now, getting adjustments for neck & shoulder pain. One day after Dr Schade's adjustments, I have full range of motion in my shoulder again, and the pain down my bicep has lessened considerably. [She gets 90% credit. 10% credit goes to the stuffed penguin my son tucked in the crook of my neck to suck the pain away :-P ] I have *tons* of chronic and degenerative pain issues, and I've probably tried everything a few times over out of desperation, and Dr Schade is one of the few who has helped me recover each time I've walked in with pain.
    Meera A.